Coleman EA, Fox PD on behalf of the HMO Care Management Workgroup. One Patient, Many Places: Managing Healthcare Transitions. Part II: Practitioner Skills and Patient and Caregiver Preparation. Annals of Long-Term Care. 2004;12(10):34-39. http://www.caretransitions.org/documents/One%20Pt%20Many%20Places%20Part%202%20-%20ALTC.pdf . Accessed August 7, 2014. Part II focuses on enhancing practitioners’ skills and support systems and enabling patients and caregivers to play a more active role in their transitions.