NTOCC: Cultural Competence—Essential Ingredient for Successful Transitions of Care

One Patient, Many Places: Managing Health Care Transitions. A Report from the HMO Workgroup on Care Management
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Care management of patients with complex health care needs: Research Synthesis Report No. 19
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NTOCC: Cultural Competence—Essential Ingredient for Successful Transitions of Care

Health care professionals increasingly recognize the crucial role that culture plays in the health care of a client or patient and the need to deliver services in a culturally competent manner. Cultural competence is essential to successful, client-/patient-centered transitions of care. This tool provides information about culture and cultural competence, as well as strategies and resources to enhance professionals’ capacity to deliver culturally competent services during transitions of care.

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