AHRQ. Navigating the Health Care System. [Web site]. http://www.ahrq.gov/news/columns/navigating-the-health-care-system/070709.html . Published July 7, 2009. Accessed July 30, 2014. Former AHRQ Director Carolyn Clancy, M.D., prepared brief, easy-to-understand advice columns for consumers to help navigate the health care system. They address important issues such as how to recognize high-quality health care, how to be an informed health care consumer, and how to choose a hospital, doctor, and health plan.